Terms & Conditions

Estimates

We will happily provide a written estimate as to the probable costs of treatment or a procedure, however any estimate is only an approximation.

Payments

Payment is required at the timeĀ  of treatment, on discharge of the animal after hopitalisation or upon collection of medicines, food or other items. Accounts can be settled using cash or card payment.

Unfortunately we are unable to offer credit facilities. Should an account not be settled after due notice then overdue accounts will be referred to P&J Debt Collection Services. We reserve the right to impose an additional surcharge of 25% + VAT of the outstanding balance to cover the costs of our debt collection agency. We endeavour to recover any legal costs incurred from the debtor.